Parts Center customers can use their eXtra points to find and order the right part

(16/06/2010)

Parts Center customers can now use their eXtra points to help them find and order the right part. Using the PartsArena software via one simple handheld device, an industry-wide range of spare parts can be sourced simply by drilling down through clear on-screen line drawings of appliances.

Customers can use their eXtra points to purchase a PartsArena licence for one year giving them access to parts diagrams for commercial and domestic heating products, commercial catering products and appliances and domestic appliances.

Features include fault finding charts and codes, parts lists, including Parts Center part numbers, exploded part diagrams, gas categories, performance data, pressure settings, CO emission levels, flow rates and gas rates, electrical supply and schematics and dimensional information for appliances and flues. It is also possible to zoom in to view complex images and use the pan window feature to move around large images.

“PartsArena puts thousands of parts at our customers’ fingertips, giving them instant access to the part they need without having to leave site,” said Colin McGregor, Trading Director, Parts Center. “We wanted to give our customers more opportunity to access PartsArena and what better way to do that than by making it available via eXtra.”

The 12-month licence is for one user and it can be extended after 12 months. A Windows Mobile PDA/Smartphone device (not included) with GPRS/3G access and a data network tariff is required. Additional costs may be incurred for data access from your mobile network provider.

The eXtra rewards scheme gives Parts Center customers the opportunity to collect points every time they buy eligible products. These points can then be converted to a whole host of rewards including vouchers from Thomas cook, M & S and Argos, merchandise and much more including trips to the races, activity days, rounds of golf and theatre tickets. Once you have registered, eXtra points are automatically added to your account daily and you can go online anytime to check your balance.

Customers can register or redeem their points by calling the eXtra hotline, online or in branch.

Related categories:  Consumables   Installation and maintenance