Dickson publishes video and print support guides online

(16/02/2010)

Dickson has announced web publication of online support guides, both in downloadable PDF formats and as videos on YouTube and the Dickson web site, to help its worldwide customers to easily monitor temperature, humidity, pressure and other electronic signal “events” important to critical storage.

These video or print support guides can be accessed via the “SUPPORT” tab on each product page on the Dickson website.

These support guides cover information such as:
• Product Applications and Useful Features
• Product Specifications
• Getting Started
• DicksonWare Software Specifications
• Product Accessories
• Frequently Asked Questions
• Calibrations
• Troubleshooting
• Warranty / Factory Service & Returns

Dickson created this service to help organizations with needs to capture critical data get up and running with the least delay throughout the lifetime of the Dickson product.

Additionally, live help can be accessed on the Dickson website. Both technical support and product inquiries can also be routed to Dickson customer service.

Related categories:  Testing devices